Starbucks Verismo Review : Your Verismo Questions Answered!

Hi guys and welcome back! Just like I promised, today’s post is going to be about Starbucks Verismo System, including a highly requested FAQ! I have everything organized by category so, I guess we should start off…


If you want to organize a little coffee station at home, the Starbucks Verismo might be just the right thing to have. The machine allows you to make your own Starbucks espresso, brewed coffee and tea, in your own kitchen at a touch of a button.

With it’s 33.8 ounces reservoir you can make 4 brewed coffees and up to 30 espresso shots until it needs to be refilled. When you lift the handle, the machine automatically sends an empty pod into the pod bin, and it can store up to 10 used pods. Drip tray can be removed so it can fit larger cups. Also, this machine has an auto on/off system to help save energy. It’s 19-bar pump pressure has enough power to extract espresso properly and make a good shot, not just steamed coffee.

But, most important – this machine can do both: espresso and brewed coffee! Most single serve brewers can do just one of the two, so Verismo is a great option if you want a 2in1 machine.

Right now, there are two models to choose from: Verismo 583 (a new version of their super popular Verismo 580, released in 2014) and Verismo 600.

Inside, these two models are pretty much the same. Both 583 and 600 can do espresso, brewed coffee and tea. Both have removable 33.8 oz water reservoir, removable drip tray, place to store empty pods, energy saving system and a 19 bar pump pressure.

The only difference are two extra buttons on 600 model and this beautiful retro design you get with 583. The 600 model has a dedicated rinse and a dedicated Americano button. With 583 the espresso button is also a rinse button and we use two buttons to make Americano.

But, as far as the drink quality, ease of use and their performance these two machines are absolutely the same, so it really depends on what you like more and if you want/don’t want to spend extra $30 for these two additional buttons. Personally, I like 583 more because of it’s size, design and price.

Verismo 583 retails for $119.00 and is available in three different colors: silver, black and burgundy. Verismo 600 retails for $149.00 and comes in three different colors: black, alabaster and silver. All Starbucks machines come with with a one-year limited warranty and a free box of pods. Free shipping included.

Ease of use
As you know, I am a pretty huge fan of single serve coffee machines, because they make life & morning coffee, so much easier. There’s no grinding, measuring, cleaning etc. You just take the pod, insert it into the machine and press the button. Pause. Sip.

Starbucks Verismo is super easy to use too. Just take a Verismo pod of your choice (depending on the drink choose espresso or brewed coffee pod), lift the handle, insert the pod, close and press the button. When done, lift the handle to send an empty pod into the bin and that’s it.

To make espresso, take one Verismo espresso pod, lift the handle, insert the pod and close. Press the top, espresso button. One espresso pod makes 1 ounce espresso. That’s like 1 espresso shot. To make a latte, you need to add one verismo milk pod or add 5 ounces fresh, hot milk.
To make an Americano with 580 (older model) and 583 models, brew 1 espresso pod using top, espresso button. Then press brewed coffee button to add hot water to your espresso. Makes 8 ounces Americano. With Verismo 600 use espresso pod and a dedicated Americano button.

Brewed coffee makes 7 ounces. To make coffee, get 1 brewed coffee pod of your choice and press middle, brewed coffee button. If you want to fill up a travel mug, you will need two brewed coffee pods (makes 14 ounces).

The third button is used for special Verismo milk pods.

These are just some of the recipes, but you can make so many different drinks using this machine.

Rinse cycle: When you turn on your machine, the machine will remind you to run a rinse cycle. Rinse cycle is necessary to make sure that machine is properly heated, but it also helps keep your machine clean. To rinse, place a cup under the drip nozzle and press top espresso button (without inserting the pod) to run a rinse cycle. After rinsing, all three buttons will light up and Verismo will be ready to make drinks.

The pods
Verismo pods are individual portion packs of Starbucks coffee or tea used only for Verismo single cup brewing system. Starbucks guarantees that coffee you make at home using Verismo pods will taste like those they serve at Starbucks stores.

There are 15 different pod options, including espresso, brewed coffee, tea and milk pods. Price on average, $11.95 – $12.95 for 12 serving box. That’s $0.99 – $1.07 per drink. There are also 6 different latte / mocha kits available to purchase.

They have only two decaf options: decaf Espresso roast and decaf Pike Place brewed coffee and, they don’t yet make reusable pods for Verismo.

Ways to save
Verismo pods are rarely on sale, but you can get the Verismo pods in bulk at Starbucks website and save money. The 96ct box retails for $79.95 and $84.95, depending on the blend, which makes them $0.83 – $0.88 per serving. FREE SHIPPING included.

The Coffee Bean & Tea Leaf capsules are a good alternative too. They come in over 20 varieties, including espresso, brewed coffee, flavored coffee and tea.
Price $7.00 for 10ct and $11.00 for 16ct box. That’s $0.68-$0.70 per capsule. The CBTL capsules are available to purchase at the CBTL website. You can also find them on Amazon.
Please note : manufacturers recommend using only original pods. Using different pods can sometimes cause a damage to the machine. This rarely happens, but let’s say that original pods/capsules are an ideal option. Use other pod options at your own risk.

Maintenance and support
All Starbucks Verismo machines include a limited one-year warranty for normal home use. Customer service help is available Monday – Friday, 6 a.m. – 3 p.m. , at 1-800-334-5553 and 1-877-421-9062.

To keep your Verismo in good shape, it’s recommended to clean the external parts of the brewer every month and descaling it every three months. The recommended cleaner (official Starbucks recommendation) for Verismo machines is Urnex Full Circle Single Cup Brewer Descaling and Cleaning Liquid $9.95. If you prefer, you can use white vinegar to clean your Verismo. Here’s a video showing how to clean/descale your brewer properly:


What are the Verismo pods? Verismo pods are individual portion packs of Starbucks coffee, tea or milk used only for Verismo single cup brewing system. The coffee / tea blends in these pods is the same as the one they use in stores. That results in home brewed coffee that tastes like the one they serve.

How do Verismo pods work? The main purpose of the verismo system is to give you the comfort & a good cup. With Verismo pods there’s no grinding, measuring or cleaning. Just insert espresso/brewed coffee or tea pod into machine and push the button for a delicious shot of espresso or cup of coffee.

How much coffee does one Verismo pod make? In comparison with regular Starbucks drinks, Verismo serving sizes are much smaller. For example, latte makes approximately 6 oz, Americano 8 oz and brewed coffee 7 oz. That means that you will need two pods if you want to make a 16 oz Americano. I think it’s something worth keeping in mind when buying pods. Verismo doesn’t have an option to adjust serving sizes.

Can you use k-cups in the Verismo? I get asked this  a lot, but the answer is no. Keurig k-cups are bigger than Verismo pods and they won’t work with the Verismo. Can you use Verismo pods in Keurig? Well, you probably can place the Verismo pod into the machine. But since the k-cups and verismo pods (*k-fee type of pods) are so different in size, I doubt that you’ll get good results. After all, K-cups are a lot cheaper than verismo pods, so I would just stick to regular k-cups. *Starbucks Verismo machines & pods use K-fee capsule system. The system was developed in Switzerland and it’s a part of KRÜGER Group.

Can you use the CBTL capsules in Verismo? Yes. The CBTL capsules are pretty much the same dimensions, why they can work with the Verismo machine. Please note : manufacturers always recommend only original pods. Using different pods can sometimes cause a damage to the machine. This rarely happens, but let’s say that original pods/capsules are an ideal option. But for those who want to switch to a different pods, here are few good reasons to check out the CBTL capsules. The price ( you can get a  10 CBTL capsule pack for $7.00) . These capsules come in more than 20 varieties, including espresso, regular coffee, tea, flavored coffees and decaf! And, one of the main reasons people are switching to CBTL capsules , the lack of decaf Verismo options and flavored coffees.

Do they make reusable Verismo pods? Unfortunately, they don’t make reusable pods for Verismo at this moment.

Customer Reviews for the Verismo . We have the most amazing community here. Please check out the comment section below to see what Coffee Stylish readers think about their Verismo machines. I’m sure you’ll find some useful info. Of course, you can read more opinions at starbucksstore .com (in the product reviews section, below each model).

Do Verismo pods work in Nespresso? Nespresso capsules are smaller than Verismo pods so there is a big chance that Verismo pods will not fit into your Nespresso. You can try, but personally I wouldn’t use these two together.

Starbucks Verismo recipes? Besides those few recipes from their website, you can also make your own DIY drinks, using regular milk or cocoa powder. For ideas & inspiration, here are few DIY Verismo recipes.


Verismo doesn’t make hot coffee. Make sure to always run the rinse cycle first. Rinse cycle is necessary to make sure that machine is properly heated, but it also helps keep your machine clean. Don’t forget that Verismo brewing temperature is somewhere around 175 – 180 °F, which is little bit under an optimal brewing temperature of 195-205 degrees.

Brand new Verismo not working, water won’t come out. The machine needs some time to get ready and start dispensing the water. If you’re sure you’ve done everything correctly and you followed the setup instructions from your manual, but nothing happens not even after 2, 3 minutes, then something is wrong with the machine. Few of my readers have had the “not dispensing water” problem with their brand new machines. Melanie called support, and they recommended to pump top stainless steel handle up and down about 20-30 times, because machines are sometimes ‘stiff’ when they are new and have to be broken in a bit. Her machine worked ok after this. Jim got a replacement machine at the end. Adam too. Maybe you can try the handle trick or you can call Starbucks customer service: 1-800-334-5553 and 1-877-421-9062 right away to get instructions.

Verismo rinse light flashes red? Verismo can sometimes turn off itself to protect from overheating. If the rinse button is blinking red and hot water button is blinking green than that’s the reason. This normally lasts for about 60 seconds and after that the machine should turn on back again automatically (all lights will go green again). This can happen when the brewer is used a lot, so keeps the machine safe from overheating.

I hope this helps. Thanks so much for reading and contributing, as always! xoxo



  1. Cristina says

    Hi! I just got the verismo and so far it’s great! I bought the Guatemala espresso pods and sugar free vanilla syrup. I was wondering if you would be able to help me figure out the iced skinny vanilla latte ratios. I usually order a grande with an extra shot (3 shots)! How many pods would I need to make that caffeine amount??
    Just wondering if anyone knew!

    • Danijela says

      Hi Cristina. Regular Starbucks Iced Vanilla Latte recipe calls for 1 espresso pod, 1 tbsp vanilla syrup, 5 fl oz cold milk and 1.5 cups ice and it says it makes 12 fl oz beverage. You can try this combination. Of course, you will use a low fat/rice/almond milk and your sugar free syrup.

      Personally, I don’t like using too many ice cubes in my coffee and I use only 4,5 ice cubes per drink. So, I came up with few options for you to try them and you can play until you find your ideal one. These are just ideas. Hope you like them.

      The one I like the most is:
      2 Verismo espresso pods
      8 oz cold milk (choose low fat/rice/almond etc. milk option you normally use)
      4,5 ice cubes
      2 Tbsp sugar free vanilla syrup

      If you want extra fl oz and nice creamy taste try the same recipe but use 2 pods, 10 oz cold milk (not 8 oz), ice cubes and 2 Tbsp vanilla syrup.

      You can try adding one more espresso pod to get extra espresso flavor and use 3 espresso pods, 10 oz cold milk, 4,5 ice cubes and 2 Tbsp vanilla syrup. But this might be too strong and a bit pricey per serving. I think that first recipe might work just fine. Let me know what option you like the most. Thanks for stopping by and have a great weekend!

  2. Marc says

    I bought the verismo last night. I was making a latte this morning. The espresso pods seems to only brew about 1/2 ounce of espresso. Is that normal or am I doing something wrong? It’s seems like a very low volume.


    • Danijela says

      Hi Marc, did you run a rinse cycle? Because most of new users forget about this step and they use the rinse cycle to make espresso. You need to run a rinse cycle each time you turn on your machine. Rinsing helps keep your machine clean and it’s needed to heat the water properly. If this is the reason, here’s what to do.
      Turn off, then turn on your machine. All three buttons will start blinking and wait until they stop – that’s 15 seconds. Then, wait for few seconds – until only the top espresso/button has light. Place a cup on drip tray, close the handle, without inserting the pod, and press the first top button. Wait until the rinse cycle is finished, empty out the cup and then you can use the machine (all three buttons will light) . This means that your machine is ready to make drinks. You can find more details in the user manual.
      If you’ve done everything properly, including rinsing, but you’re still getting just 1/2 ounce, then there’s something wrong with the machine and you should contact Starbucks customer service. The right volume for Starbucks espresso is 1 ounce (this too looks small), but 1/2 ounce is just too bad and I would definitively call Starbucks in this case. Good luck and let me know if you need anything else.

  3. Justin says

    DO NOT BUY! I got the Verismo 600 for Christmas, and it is absolute junk. It constantly backs up, spits grounds into the espresso, and just generally fails to work when you need it to at 6am. The espresso tastes cheap and bitter, and worst, the pods are wasted constantly from all of the problems costing quite a bit of money. From what I have seen online, customers constantly have problems with these machines and it seems like the majority end up needing replacement. DO NOT BUY!

  4. Pam says

    We received a box of Verismo Chai Tea pods for Christmas. We don’t have the machine though. I am wondering if I can open the pod and still use the tea? We have a Keurig & these pods don’t work in it.

    • Danijela says

      Hi Pam and sorry for keeping you waiting. Yes, you can probably open them up, get out the tea/spices into the cup and pour over 7-8 ounces hot water into the cup. Stir and wait for 5 minutes. When the time has passed, grab a separate cup and place some small fine mesh strainer on the top and slowly pour your chai tea through the strainer. That’s it. I hope this helps and enjoy.

  5. Shanda A says

    I recently received a Versimo for Christmas and I’m excited to try it out but I can’t seem to get the machine to rinse. I’ve gone through all the steps but when I press the espresso button to begin the rinse there is a loud noise and no water comes out. Help please! If you have any suggestions that would be great!

    • Danijela says

      Hi Shanda and sorry for waiting. The machine needs some time to get ready and start dispensing the water. If you’re sure you’ve done everything correctly and you followed the instructions, but nothing happens not even after 2, 3 minutes, then something is wrong with the machine. Few of my readers have had this same problem. Melanie called support, and they recommended to pump top stainless steel handle up and down about 20-30 times, because machines are sometimes ‘stiff’ when they are new and have to be broken in a bit. Her machine worked ok after this. Jim got a replacement machine at the end. Maybe they can try the handle trick or you can call Starbucks customer service: 1-800-334-5553 and 1-877-421-9062 right away. I hope this helps. All the best and happy New Year!

  6. Adam Goodrum says

    Just bought my machine and brought it home. Followed the instructions for setup but no blinking lights and all the lights stay on. Also, trying to run the first rince, the machine is not pulling water. Is it broke right out of the box.

    • Danijela says

      Hi Adam, if you’re sure you’ve done everything correctly and you followed the instructions, then it’s best to call Starbucks customer service and ask them to help you with troubleshooting. One of my readers had this same problem and at the end he got a new brewer. Maybe they can help, if not maybe you can ask them to send a replacement. Starbucks customer service: 1-800-334-5553 and 1-877-421-9062. I hope this helps.

  7. marisa cortez says

    I’m looking at purchasing mostly to craft lattes. Would this be the machine for me? I know it creates espresso and milk pods. Comparing quality am I asking too much of a single serve coffee machine?

    • Danijela says

      Hello Marisa, if you’re looking for a single serve machine, Verismo is a nice choice because of all the pod options. It’s also a good choice because this machine allows you to make both espresso and regular coffee.
      As far as the milk pods, I would not spend money on these, since you’ll have a much better result when using fresh milk instead (you can heat it up in the microwave or get a separate milk frother unit).
      The one thing I don’t like about this machine is that it makes small serving sizes. Once pod makes 1 ounce of espresso so when you combine it with milk you get 6 ounce latte. So, to make a 12 ounce latte, you will need two pods. If you use fresh milk (most people do) your 12 ounce lattes is about $1.50 – $2.00 per cup. That’s something worth keeping in mind. But in overall, it will do a great job. You can see all the models/colors here

      Second single serve option is Nespresso. Their machine are really durable, easy to use and have some nice options. In this same price range you have their Inissia model for $99.00 . It has 19 bar pump pressure, 2 different cup sizes 1.35 and 3.7 ounces and it easy to use too. Now, Nespresso don’t have milk pods, but you use fresh milk. For $149.00 you can get Inissia model + Aeroccino Plus milk frother, and that’s all you need to make lattes and cappuccinos.
      Their capsules retail for $0.65 – $0.70 per capsule and they have a wide choice . The only downside of Nespresso is that you can’t get the pods at the grocery store, but you need to get them online or at special stores. But the drink quality is really good.

      If the pods are not so important, but you just want a good cup of espresso/lattes, getting an espresso machine is always an option. For example DeLongi EC155 is a great starter machine and is so popular. It has a plastic case and 35 oz removable water tank but everything else about this machine is just great. It has a stainless steel boiler and a 15 bar pump pressure. It also has a small steam wand so you can froth milk. In overall, great little espresso machine and you can get it for less than $100. It’s not as clean and convenient as single serve systems, but this is still one of the best options if you love lattes. I always prefer this type of machines.

      I hope this will help you find an ideal machine to craft your lattes. Let me know if you need anything else. Thanks for stopping by!

  8. Amy says

    Saw this blog hope you get this as I need some help. Got the verismo 600 two months ago. All was ok until the other morning. I had turned the machine on, filled the reservoir with water and ran the rinse cycle. Then I put a pod in turned my back and heard it start and then make this clunking sound. I immediately stopped the cycle and turned the machine off. When I lifted the handle up I could see that the pod was wedged to the back. I had to pry it out with a spoon. The next day I attempted to use it again. This time my machine flooded. I cleaned ip the mess and ran it again. Flooded a second time. I’m not sure what to do at rhis point I have no receipt which means no bringing it back and goodbye warranty. How can I fix this and what could of caused the problem? I have searched for days online for similar issues and have found nothing. Please help! Thanks.

    • Danijela says

      I’m so sorry to hear that Amy. It’s possible that the needle inside the pod opening is clogged with coffee grounds (this can cause machine to flood). But since the rinse cycle works fine, there’s a big chance that the pod has damaged the needle. :(
      The only thing that you can do is to try cleaning the machine thoroughly and descaling it. You can find a video showing how to do it properly on the blog If you don’t have Urnex liquid you can try with white vinegar. Pour 16 oz water in the water thank and add around 1/2 cup of white vinegar. Then rinse until water tank is empty. Remove water thank, wash out and fill with water only, place on the machine and rinse again until water thank is empty. Also, empty the pod bin and drip tray.
      Unfortunately, If the needle has been damaged this won’t help.
      I would definitively recommend to contact Starbucks customer service and get instructions from them first (even before you try cleaning the machine). Warranty or not, they should be able to help you with the problem. In fact, they can sometimes replace the machine if the machine itself is the problem. The chances are pretty small, but I would definitively give them a call first. Then you can try cleaning the machine and everything else. Make sure to tell them that the rinse cycle works fine but not the brew cycle when you insert the pod. You can give them a call at 1-800-334-5553 or send them an email .
      One more thing. You can restart your machine now to see if it will fix the problem. Just switch off the machine, unplug the cord, wait 5 minutes and turn on. Check to see if the pod bin is empty and everything else is in place. If that doesn’t work, then give them a call and try with descaling. I hope this helps. Please let me know how it went or if you need anything else. Good luck!

  9. minnie says

    I got a verisimo for xmas gift,but I can not find a store that sails them every store I go have k cups are all for the kerug so I kina wish I got one the kerug for a gift ,,,,were can I buy verisimo pods for my machine? The verisimo works great by the way I just cannot find the store to purchase k cups…

    • Danijela says

      Hi Minnie, you can try with the “find in store” tool. When I can’t find something, I go to Walmart or other website, find the product, enter my zip code and see if my store carry them or not. I know that I haven’t seen Verismo pods at my Walmart and BB&Beyond, only online. Sorry.
      Most of my readers now buy them in bulk from Starbucks website . A box with 96 pods retails for $79.95, shipped free! This makes them $0.83 each (normally, they are $0.99 each). If you don’t mind buying in bulk, this is a pretty good option.

  10. Henry says

    How do you get rid of the sour milk smell? I’ve tried descaling baking soda and the smell is still there.

    • Danijela says

      Hi Henry. If you already cleaned your machine, I have only two ideas. First, you can repeat the process with white vinegar (50% vinegar, 50% water). Vinegar can sometimes help removing odors.
      Second. As you know, Starbucks recommends Urnex Full Circle Single Cup Brewer Descaling & Cleaning Liquid, and it works great for cleaning. But as far as I know, it won’t remove milk odors.
      However, they also make special Full Circle Milk cleaning liquid ($10.00). This liquid breaks down build-up left behind from milk fat and is used for milk frothers on espresso machines. I’m sure it can help with the problem.
      You can first check with Starbucks customer service just to see if you can use this product in the water reservoir (just in case, because of the warranty) . I hope this helps. Please let me know how it went. Thanks and good luck. Starbucks customer service contact info: 1-800-334-5553 or .

  11. Stephanie says

    like this machine, i have the nespresso machine. my sister has been using it and she has not been waiting for the lights to stop blinking before pushing them. Will this damage my machine? i have told her already.

    • Danijela says

      Hi Stephanie, yes, when you turn on the machine you should wait until the buttons stop blinking. But, If the machine is still working properly, it should be fine, don’t worry. Just make sure to let the system prepare and heat up properly in the future.
      I don’t know which model you have, but here are just few suggestions on how to take care of your machine. Refill the water reservoir on a daily basis because fresh water is really important for the taste. After every use, remove the used pod, don’t let it just stand there (unless it has automatic pod ejection). Don’t forget to rinse the flow system from time to time (you can do it after each use or one a day/week). Just run the water few times without inserting the pod. And of course, descale your brewer once in six months to keep it really clean. Enjoy your nespressos and thanks for stopping by. :)

  12. Lindsay Deaton says

    I am going to try and go the CBTL route on the pods for the verissimo, anyone know how many pods to use for a iced venti americano? Maybe just the 2 like it says for the starbucks pods?

    • Danijela says

      Hi Lindsay, these pods works almost the same so if you usually use two verismo espresso pods, simply replace them with the cbtl espresso pods. If the coffee is too weak, i think that iced americano venti is 24oz, then you might want to use 1 extra pod, just to get the full flavor. It`s the same with verismo pods. But, you`ll probably get the proper flavor if you use a 20 oz tumbler, fill it with ice cubes and brew 2 americanos – 1espresso button +1 brewed coffee button. I hope this helps, sorry for the delay.

  13. Jennifer says

    I got my Verismo system for Christmas this year. I love it and made an Americano tonight. Love it! Just wish the French Roast would be available in the Pods.

  14. Kristu says

    I just bought the Verismo and when I press the espresso button it only brews a small amount of coffee. I had to press it another 4-5 times to fill up a regular coffee mug. Is this normal? I thought it was a one push deal?

    • Danijela says

      Hi Kristu,
      did you run a rinse cycle? Because you need to rinse your machine the first time you use it and then before each use. Rinsing helps keep your machine clean and it’s needed to heat the water properly.

      In case you didn’t, don’t worry, most people forget this step. Here’s what to do.

      Turn off, then turn on your machine. All three buttons will start blinking and wait until they stop – that’s 15 seconds. Then, wait for few seconds – until only the top espresso/button has light. Place a cup on drip tray, close the handle without inserting the pod and and press the first button. Wait until the rinse cycle is finished and then you can use the machine (all three buttons will light) .Then your machine is ready to make drinks. You can find more details in the user manual.

      Now, most people get confused with the size of the drink and the pods. If you want to make espresso based drinks, use espresso pod and top espresso button. This button makes only 1 oz, so most people press the top button several times. But, you will actually use this 1 oz as a base, – if you want to make a latte or cappuccino, add one milk pod or fresh hot milk. If you want to make an americano, then combine one espresso pod and two buttons, first press espresso, then brewed coffee button to get 8 oz americano.

      The list is too long, but I hope you’ll find some useful things here. First here’s a list with Starbucks recipes:,default,pg.html And, here’s my guide on how to make drinks with verismo at home, using fresh milk and few more tips.

      If you already did all this rinse stuff, and the machine is still not working properly, then you might want to call their customer service.

      I hope this helps. Please let me know how it went. Merry Christmas!

  15. Rita says

    Just got the Verismo as a gift. I tried to rinse and it doesn’t seem to work. lights flash for 15 seconds, I press the espresso button, I hear something for about 5 seconds, then nothing. water is in the bin (lower than line level), top lever is closed. any thoughts? dying to try it out! I have pods, but don’t want to open the box if I cant use the machine.

    • Danijela says

      Hi Rita, that’s a beautiful gift! It seems you’re doing everything right. You should wait until lights stop blinking, that’s 15 seconds. Then, wait for few seconds – until only the top espresso/button has light, and press the first button. The machine needs some time until it warms up and water start coming out of the machine. That’s normal, so just be patient. It usually needs 30 – 60 seconds to warm up.

      If the handle is closed, there’s water in reservoir and nothing happens for more than like 2 minutes then it would not be a bad idea to call their customer service. Here’s the contact info,default,pg.html

      Don’t forget to rinse the machine 5 times before first use, if everything turns out to be ok to wash all the odors from your machine.

      Please let me know how it went. Merry Christmas!

  16. Bernard Glassman says

    Just a warning about using CBTL pods in the Verismo: The CBTL pods are the same size as Verismo, but they have a strong plastic screen under the protective seal on the top. The Starbucks Verismo pods do not have this screen. Thus, your Verismo’s “needles” must be pushed through a tough piece of plastic that they were not designed for, and the machine’s lever must exert a degree of force for which it was not designed. So, it works but there is a risk of damaging the Verismo. There is also a risk of the needles not puncturing the plastic but instead forcing the pod into a part of the machine from which you will have to work pretty hard to extricate it (this has happened to me only once, but it was not fun since I was entertaining at the time.)

    As for availability, my nearest Starbucks has run out of espresso pods on a couple of occasions, forcing me to drive a whole 5 minutes to the nearest Starbucks store where, as the barista was able to establish by telephone, there was a healthy supply of the pods.

    And finally, see if you can get hold of the Christmas blend pods. (With luck, there will be a post-Christmas sale on them. Those pods produce an unusually tasty cup of brewed coffee without resorting to syrups.)

  17. Samantha says

    Hey there! Quick question! I love the idea of reusing the cups to fill with your own coffee (because sometimes nothing beats good old maxwell French roast!) but I’m wondering if anyone has experience with this..when topping the cup with foil and inserting in the machine, does that run the risk of popping open and cause the coffee grinds to back flow and clog the machine??

    • Danijela says

      Hi Samantha, people use this method and seems to work fine. You just need to make sure to tuck and close the foil well. As far as the risk, it’s always best and is recommended to use original pods. But, I doubt the pod will open and you can just clean the machine even if it happens. Here’s a nice video showing how to do it properly. It’s really easy

  18. Rick says

    I purchased a Verismo System 585 in June of 2013. In late August I contacted Verismo Service and after a phone call and a couple of emails it was agreed that my machine was defective. I shipped the machine and in about two weeks got a replacement.
    New machine has the same problem and now I’m going to contact Verismo/Starbucks again and ask for a different machine. Hopefully a 600, even though it has a much smaller bin and water tank.
    Here is the problem:
    The connectors in the rear of the bottom tray won’t stay connected electrically. So during the start up the red light blinks on and off. During a rinse sometimes it finishes and sometimes it stops and restarts. During a brew sometimes it finishes and sometimes it stops and only part of the espresso or coffee is dispensed. Can you see how this is wasting my pod money if you follow the instructions and open, dispose and reload a new pod per the manual?
    I’ll report back on what happens after speaking with the Starbucks/Verismo folks. The 585 is discontinued!

    • Danijela says

      Thank you so much for the feedback Rick. I was wondering why don’t they sell 585 anymore after just 6 months. That must be the reason. I know how you feel, there’s nothing worse then when you buy new machine to get the comfort and enjoy your coffee in the morning, and the machine just doesn’t work. I hope your new machine will serve you well, as far as I know, people with 580 and 600 don’t have these problems. Please do. Good luck and thanks for stopping by!

  19. Ned says

    Two questions – the Kaldi machine has an espresso button and a “long” espresso button for twice the output. I put one pod in my Verissmo and then push two espresso’s through that pod to get a decent sized drink. Is there anything wrong with this? Seems the same as the Kaldi’s “long” method. Second is whether there are any problems with damaging the Verissmo if I skip the rinse cycle and put my pod straight in assuming I am OK that the product is not as hot.

    • Danijela says

      Hi Ned,
      yes, it’s the same like when making an Americano but you’re using the same button twice, instead combination of espresso and brewed button. That’s absolutely fine if you ask me.
      As far as the rinsing part, you probably can make your coffee without rinsing it first, since you’re using the espresso button. However, I think it’s better not to skip this step since proper temperature is really important if you want a good cup of espresso. Rinsing also keeps the machine clean.
      In fact, Starbucks recommends to run the rinse cycle every time your turn on the machine, after each drink and at the end of use for the day! yes, that’s just crazy. But I think that rinsing the machine just before you make your first morning coffee wouldn’t be a bad idea.
      Have a great week and thanks for stopping by!

  20. chris says

    I love the verismo…..I cut the tops off the coffee pods and reuse….just fill and top with foil…..I also use a milk frother and fresh milk……tastes great….have to reorder pods sometimes as you can only reuse 5-7 times but that really helps the costs and really delivers some good drinks cheap

    • Danijela says

      Hi Shaima, Nespresso capsules are smaller than Verismo pods so there is a big chance that they won’t fit into your Nespresso.

    • Danijela says

      Hi Patrick,
      it’s recommended to use espresso pods for 1 oz setting and brewed coffee pods for 7 oz setting. But, if you really like some specific blend, you can use brewed coffee pods for 1 oz setting too, why not. I hope this helps. Let me know if you need anything else and have a great week.

  21. Unhappychappy says


    • Danijela says

      I am so sorry to hear that. I’ve been getting a lot of feedback from my readers and most of them are really satisfied with this machine. Of course, I completely understand and support you – if you are not satisfied with it you should be able to get a refund. Unfortunately, as far as I know, most customers have a bad experience with their customer service. My only suggestion is to be persistent. You can also leave a message on their Twitter or Facebook page, sometimes it can help. I really hope you will get your refund. Good luck.

  22. Debbie says

    I purchased the Versimo for a Christmas present for my daughter. She is realy disappointed in it as the pods that came with it brew with a very strong taste. I am thinking about returning it and getting the Keurig. I think she would like it better to brew tea and hot cocoa. I don’t think you can by tea pods for the Versimo?

    • Danijela says

      Hi Debbie
      That’s such a nice present. In my opinion, there are two solutions for this strong coffee problem. You can brew your coffee with more water (last button) or you can choose light to medium roasted coffee pods: Veranda, Pike Place or House Blend instead of espresso pods. As far as the tea, unfortunately, they don’t offer Verismo tea pods at this moment. Sorry.
      I hope this will help little bit. If you need anything else feel free to ask. All the best and have a great holiday with your family! :)

  23. Lisa says

    I just got my machine today and I usually order a grande no room americano. I’m a little hesitant about it since there are 3 shots in the grande which means I have to use 3 pods tk get the same effect. Which also means the drinks costs me $3 so about the same price as a normal grande americano! I do like the convenience though

    • Danijela says

      Hi Lisa,
      thank you for stopping by and your feedback. I am glad you like the machine. As far as the americano – traditional americano is made with just one shot of espresso and about 6oz hot water. So you should be able to make 16oz beverage using two pods. What you need to do is to pull one shot of espresso – use espresso button (top) and pour 6oz hot water over it. When making 16oz beverage, you can pull two espresso shots (2 pods) and then add 12oz hot water. This way you will get traditional Americano (16oz). If you like your coffee really strong, 3 pods are not a bad idea, but I do prefer traditional recipes and original water – espresso ratio. Let me know how it went. All the best! :)

  24. Megan Mulloy-Huhn says

    I've purchased the pods in Bed Bath & Beyond and Target. They are also on Amazon along with all of the syrups you may need.

    • Danijela says

      Thanks for letting us know Megan, I really appreciate it. I hope you like your new coffee maker. Enjoy your homebrew Starbucks coffee! :)

  25. JOhn ramalho says

    I have confirmed that indeed the cbtl tea pods work on the verissmo… quite well actually … justmake sure to us ethe cofee brewing cycle.. Im wanitng to see how the milk pods work out …
    but basicallythey are pretty much teh same so far ..

    Tropical passion cbtl and verissmo are my new favorites.


  26. meledie says

    wondering if verissmo pods fit Nespresso machines? They look awfully close in size. Has anyone with either machine actually tried? Deciding between these two machines.

    • Danijela says

      Hi Meledie,
      I haven’t tried it myself, so I can’t say for certain. But In my opinion, Verismo pods will not work with Nespresso machine. Although they look similar, Nespresso capsules are smaller than Verismo pods. Sorry!
      If you have any additional questions feel free to ask, I will help as much as I can. Thank you for stopping by.

  27. Stephanie says

    I have a question regarding the Verismo… It seems most reviews are not good when it comes to the Verismo so I’m debating on whether to purchase it or not. Is there any other machine that will fit the Expresso pods from SB? If not, what machine is recommended for Expresso. I don’t drink regular coffee so that’s why I haven’t purchased the Keurig yet either. Any feedback is much appreciated. :)

    • Danijela says

      Hi Stephanie,
      as far as I know, Starbucks espresso pods work only with Verismo.
      Keurig has only few espresso k cups in their offer, so it probably wouldn’t be the best choice in your case.
      If you like single serve coffee makers, I would recommend CBTL coffee makers. They are really amazing (and have great reviews). The CBTL espresso capsules are really tasteful too, plus, they are also a lot cheaper than Verismo pods (10ct pack cost around $7.00).
      Now, the most popular CBTL coffee maker – Kaldi costs $179.99, but , as I mentioned in this post, right now you can get one on sale for $129.99, which is great. :) Their is also a model called Americano, priced at $149.99.
      When it comes to single serve espresso coffee makers, CBTL is my top pick.
      The second option would be some nice, small espresso machine. They don’t offer the comfort (like single serve coffee makers), but they will make good espresso. :)
      I hope this will help little bit. If you have any additional questions feel free to ask. Thank you for stopping by and have a great weekend.

  28. Conrad says

    I am really enjoying my Verismo. Lattes and Esspressos taste good. And, side note, although this may be sacreligious to some, I use the Americano function for Green Tea every day. Its the perfect temperature for Green Tea, so thats another win for me.

    Good Machine.

  29. Liz says

    Is you statement “The good news are that you can use CBTL pods in your Verismo coffee machine, or Verismo pods in your CBTL Kaldi Machine” true?

    • Danijela says

      Hello Liz,
      I always the best to use original pods, no matter what coffee maker you own. Now, as far as the Kaldi machine, I don’t have one, but I did got a feedback from one of my readers (you can see it in comments) that Verismo pods can work in Kaldi. I did make a small mistake though (thank you for letting me know!)- this is only true for milk pods, not espresso pods. As far as the CBTL capsules and Verismo machine, here’s a video showing that these two can work . But, as I mentioned it’s always best to use original pods/capsules.

  30. Jim says

    THANK YOU FOR THIS FORUM, I own and love the Nesspresso machine by Nestle but was looking at the new Starbucks machine Verismo . I was excited at the prospect of returning to Starbuks products however thecost of the products pods runs about 35-40% more than are competing pods. Sad but true, I contacted Starbucks to only recieve the standard response that a lot of time and thought goes into their pricing, not pleased with the answer and will continue to use my Nesspresso machine that makes a fantastic cup of coffee for around .60 per pod. In my opinion Starbucks is missing out on a great opportunity to get prior clients to return, instead they are making poor choices and looking a little greedy, 35-40% more, crazy it is, working out to over $50.00 per pound of coffee. JC

    • Danijela says

      Thanks for stopping by and sharing your opinion Jim. I agree with you, pods are little bit expensive, at least for a home brew coffee.

  31. david says

    Bought a Verismo last week and am thrilled with it. On a per-cup basis, it’s just barely cheaper than my “regular” SBX drinks – but I’m saving on gas and time by not having to drive cross-town every day (sometimes twice) to get my fix. All in all – it’s a winner.

    Biggest peeves: the container for the used pods is small – I wish there was an “eject” button in the back of the machine :-) And a minor quibble: unlike my wife’s Keurig machine, the Verismo does drip for a minute or two after it brews.

    • Danijela says

      Hello Patrick. I haven’t. They look very similar though. I suppose you could try brewing them with Kaldi, but there is a chance that they won’t fit perfectly. As far as I know, Verismo pods are just slightly bigger than CBTL capsules, but that can still be a problem. I will share your question on Twitter right away and ask my readers for their opinion.

    • Judy Stone says

      Yes!! I just got a CBTL Kaldi (for only $90 with coupon code Kaldi89 instead of $199 for the Verismo!) and used a Verismo milk pod and a CBTL Italian espresso for a fantastic latte. (But DON’T use a starbucks espresso capsule in the Kaldi – it won’t work!!) I was really impressed with the flavor and the temperature (hot!) of the latte – MUCH tastier than my Tassimo. I will be trying a Verona capsule in the Kaldi tomorrow. (Sure wish Starbucks would make Africa Kitamu
      capsules for the Verismo – I really miss those from their Tassimo days!)

  32. Alice says

    We moved to coastal North Carolina (from the Northeast) two years ago and now the closest Starbuck’s is 40 miles away! So obviously I am not outraged at the price per cup using the Verisimo system. Presently we grind Starbuck’s Dark French Roast fresh daily and brew it using a Kitchen Aid 14cup drip machine. The coffee is very nice and the cost is reasonable as we buy the beans at Costco. That said, we are looking for a convenient way to enjoy a single cup in the afternoon, be it a latte or a blend other than French Roast, such as Verona, which we adore. If the Verisimo system produces a good cup, I don’t mind having to heat it for 30 seconds in the microwave. I like Starbuck’s coffee very much so I wouldn’t miss not having all the varieties available with the K cups. I tried the K cup Green Mountain varieties and they tasted weak. Bottom line, does the Verisimo coffee taste good?

    • Danijela says

      Hi Alice, first of all, I have to say that i am really glad to hear that you grind beans on your own. It is probably one of the best ways to get good cup of coffee. :)
      As far as the Verismo, the coffee does taste great. You don’t have to worry about that. If you love Starbucks, and you don’t mind spending few extra cents, it is probably a good choice.
      Thanks for stopping by and for sharing your opinion with us. Have a great day!

      • Alice says

        Hi Darijela, Thank you for your advice. We always check out reviews and blogs before we buy just about ANYTHING! Hubbie is waiting for a thumbs up on the Verismo so I will be happy to give him the good news.

  33. says

    when you buy the latte pods, you get eight milk and eight coffee, so they are the same as buying a box of all milk and another box of all espresso. I think that the pods should cost $.50 not $1.00. I will only use this when I am too lazy to make espresso in my manual machine or when I want to impress my friends. The latte was better than I expected. Certainly more uniformly brewed than when I do it on my bed bath and beyond $20 espresso maker.

  34. Brittany coats says

    Thanks for your review. I wanted to point out that each latte pod set only makes 6 oz. A tall at Starbucks is 12 oz. Therefore, making a 12 oz latte costs at minimum $3.25 on the Verismo. You can get a tall latte at Starbucks for $3.10! That is ridiculous. I’m basically paying more to make it myself. Also of note, the k-fee cups are available in Europe for 5 US dollars instead of the $12-13 that Starbucks is charging. Too bad they don’t ship overseas or I’d go that route.

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